Welcome to Livao

Here you will find answers to some of the most commonly asked questions about using Livao . If you can't find the information you need, please feel free to contact us at info@livao.com.

General Questions

1. What is Livao ?

Livao is a platform that connects individuals through video chat sessions. Users can share their unique experiences, knowledge, and insights, while others can learn and be inspired from these interactions.

2. How does Livao work?

Hosts create profiles and offer video chat sessions based on their areas of expertise or personal experiences. Users browse these profiles, book sessions with hosts, and engage in one-on-one video chats to gain valuable insights and knowledge.

For Hosts

1. How do I become a host on Livao ?

To become a host, sign up on Livao and create a detailed profile highlighting your experiences and areas of expertise. Once your profile is complete, you can start offering video chat sessions and earning money.

2. What topics can I offer sessions on?

You can offer sessions on a wide range of topics including education, career, entrepreneurship, health, personal finance, hobbies, and more. Any unique experience or knowledge you have can be shared on Livao .

3. How do I set my rates?

As a host, you have the flexibility to set your own rates for your video chat sessions. You can adjust your rates based on the length of the session, the demand for your expertise, and other factors.

4. How do I get paid?

Livao collects the fees from users when they book a session. After deducting a service fee, the remaining amount is transferred to your account. Payments are processed on a regular schedule.

For Users

1. How do I book a session with a host?

To book a session, sign up on Livao , browse the profiles of available hosts, select the host you want to connect with, and schedule a session at a convenient time. Complete the payment process to confirm your booking.

2. Can I cancel or reschedule a session?

Yes, you can cancel or reschedule a session, but please refer to our cancellation policy for details. Generally, cancellations made within a specified time frame before the session may be eligible for a refund.

3. How do I prepare for a video chat session?

Ensure you have a stable internet connection, a quiet environment, and any necessary materials or questions prepared for the session. Log in a few minutes before the scheduled time to avoid any technical issues.

4. How does the refund process work?

If you are eligible for a refund according to our cancellation policy, please note that refunds take approximately 7 days to process. Once processed, the refund will be credited back to your original payment method. Contact our support team at info@livao.com if you have any questions about your refund status.

Technical Support

1. What should I do if I experience technical issues during a session?

If you encounter technical problems, try refreshing your browser or restarting your device. If the issue persists, contact our technical support team at info@livao.com for assistance.

2. How do I update my account information?

You can update your account information by logging into your Livao account and accessing the account settings section. Make any necessary changes and save them.

Privacy and Security

1. How does Livao protect my privacy?

Livao takes your privacy seriously. We use advanced security measures to protect your personal information and ensure that your data is handled responsibly. For more details, please refer to our Privacy Policy.

2. How do I report inappropriate behavior?

If you encounter any inappropriate behavior or content on Livao , please report it immediately by contacting us at info@livao.com. We take such reports seriously and will take appropriate action.

Contact Us

If you have any other questions or need further assistance, please feel free to reach out to us:

• Email: info@livao.com

Thank you for choosing Livao . We're here to help you inspire, connect, and learn.